Know Your Account and Wallet Conditions
Our Terms & Conditions set the rules for opening, accessing and closing your account, including accurate personal details, phone verification and protection of your login credentials. Access depends on local law, and you must use the service only where local law permits. Wallet activity must match
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the account holder details we hold; DANA, OVO, GoPay and QRIS references in a transaction do not remove our checks for account ownership or payment status. Bank transfer and virtual account instructions must be followed exactly as shown in the cashier path. We may pause an
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account or transaction when details conflict, verification is incomplete or a payment receipt cannot be matched. The policy also explains how we publish changes, how you can stop using the account, and which records help us resolve a dispute. Read the current wording before opening an
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account or confirming a transaction.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.